Weddings
Terms & Conditions
Upon booking you are agreeing to the value of your quote and the Terms and Conditions below. Any increase in order will be subject to the same Terms.
The prices given in any quotation are subject to change should you wish to change the style, floral materials or scale of any designs.
A non-refundable deposit of £50 is required for Collection packages to secure the date and confirms the services to be provided. This will be credited against your final invoice
For Bespoke weddings a non-refundable deposit of £150 is required to secure the date and confirms the services to be provided. This will be credited against your final invoice.
The fee is payable to the bank details provided with your initial quote. You will be sent confirmation once this has been paid.
Quotations are valid for 30 days.
Balances due must be paid at least one month before your Wedding Day and can be made by bank transfer.
Your flowers are reserved and/or pre-ordered up to one month before your wedding day, as such you have up until one month prior to the wedding to make any changes known. Changes that are required after this may be subject to additional fees and may not be possible depending on the scale of change.
Due to the living nature of fresh flowers and foliage, there may be occasions where particular varieties are not available or readily sourced. We will always try our absolute best to obtain the desired products, sometimes it is just not possible to source particular varieties. All fresh flowers and foliage are subject to availability and high-quality assessment before being used within your wedding flowers. If a particular flower is unavailable, we reserve the right to use similar flowers of the same quality and value.
Honesty Flowers cannot be held responsible for non delivery in extreme weather or acts beyond our control.
Hired vessels or props will be charged on a 3-day rate and will need to be returned within this period. If not then another 3-day hire period will be charged. After this, if the vessels or props are not returned or damaged and not in a condition where they can be used again, you will be charged the retail price of the item or items. Damage includes, but is not limited to, breakages, cracks, stains or burns. The client will be responsible for covering the cost of any repairs or replacements.
Cancellation Charges:
From booking until six months prior to the event = loss of booking fee.
3-6 months prior to the event = 50% of balance and full booking fee.
1-3 months = 75% of balance and full booking fee. Up to 1 month = 100% of total.
For Collection packages you will need to bring clean buckets or waterproof containers to transport your conditioned flowers in, or may borrow ours if they can be returned to us in the following week. Any jars, vessels, vases, boxes and packaging should be returned to us for recycling. Please ensure there is enough room in your vehicle to transport the flowers when you come to collect them.
Venue flower arrangements will not be collected by us unless otherwise agreed. We reserve the right to make a charge if there is a significant change to the agreed distance.
Delivery and collection mileage is 50p/mile.
We reserve the right to photograph and reproduce pictures of our work for marketing purposes. If you do not want us to use your pictures, please let us know at time of booking.
Any photographs you send to us may be used for marketing purposes unless forbidden by you prior to receipt, we will always credit the photographer where known.
No personal data held by Honesty Flowers will be shared with any third party and no data will be sold.
Booking fee (Collections £50 & Bespoke £150) payment is deemed acceptance of our Terms.